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Customer Success Stories
Explore these real-world examples to see how businesses like yours are turning insights into impactful action, unlocking their full potential with the right tools and strategies.
CUSTOMER SUCCESS:
TEXAS FIRST RENTALS
Texas First Rentals Harnesses the Power of SmartFleet by Incus5
The Challenge: Unifying Fleet Data for Effective Decision-Making
Texas First Rentals (TFR) is a leading equipment rental company with over 30 locations throughout the Lone Star State.
TFR prides itself on its mission and values and, as company leaders say, aims to provide "legendary service" to all its customers.
With this in mind and their use of telematics rapidly growing, the rental company knew it had to do something different to better serve its customers.
The challenge? Managing fleet data across multiple telematics systems and their ERP platform.
TFR sought a single solution that would provide a clear, consolidated framework for all essential information and accurately represent location, utilization, and overall fleet health.
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The Solution: SmartFleet by Incus5
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To address their needs, Texas First Rentals implemented SmartFleet by Incus5, an innovative fleet management platform designed to provide a comprehensive and actionable view of fleet operations.
For TFR, this custom solution brings together over six telematics feeds and integrates seamlessly with their ERP system, offering a versatile, data-driven approach to fleet management.​​​​​​
​"SmartFleet is the next generation of fleet management. It is system-agnostic and allows TFR to contextualize data from all pertinent sources while controlling system usage across different organizational levels,"
- Casey Littleton, Texas First Rentals Connected Assets Manager​​
​​​​​Key Outcomes and Benefits:
Full Fleet Visibility
SmartFleet enables TFR to consolidate IoT data from multiple sources, representing it in a clear and actionable format.
The platform offers a centralized repository for fleet health, location, and utilization data, feeding essential operational programs such as lien management, service, and dispatch.
Enhanced Customer Experience
Customers and contracts are now integrated, allowing TFR to monitor all of the company's rental assets in real-time.
TFR can now view multiple telematics data sets, ultimately improving their theft prevention and expense tracking efforts.
Role-Based Access and Customization
SmartFleet provides a flexible hierarchy and permission system, ensuring that TRF users only see what they need and can take appropriate actions within the system.
TFR can control viewing rights and customize workflows to match organizational levels and specific job roles.
Proactive Fleet Management
Through alerts, badges, and automated notifications, TFR can now focus on critical fleet issues and streamline preventive maintenance (PMs) with closed-loop ERP integration.
Time-based alerts also help their teams stay ahead of maintenance schedules and avoid costly downtime.
Seamless Integration with Internal Systems
With access to all fleet data, TFR is able to populate internal systems and enhance decision-making across departments.
This integration ensures a holistic view, driving efficiency and operational excellence.
A Vision for the Future
For TFR, SmartFleet is just the beginning of its journey to optimize its fleet for better service and operational efficiency. The company plans to integrate company-specific information into its dashboards to take its fleet management capabilities to the next level.
​"We are excited about our partnership with Incus5 and look forward to growing this platform into an even more indispensable part of our organization,"
- Casey Littleton, Texas First Rentals Connected Assets Manager​​
Conclusion
With SmartFleet, TFR successfully created a unified, dynamic, and customer-centric fleet management system that empowers smarter decisions and drives operational efficiency.